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Orders
Below are some of are common questions about orders
Order Status
You will receive email confirmation at the time you place your order. You can also check the status of your order by logging into Your Account and viewing My Orders
Modifying Your Order
Once you have submitted your order, we have limited ability to make modifications. Please contact customer service as soon as possible with any requests as we are unable to make modifications or cancellations after we have started the shipment process.
Order Tracking
Once your order has been shipped, you will be sent a shipping confirmation email including the tracking number for your package.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we do offer international shipping! International shipping times vary depending on your location. For international orders, we’ll calculate and apply applicable taxes and duties for you at checkout. They’ll be added to your total cost. Just a few things to note: Shipping costs, taxes, and duties applied at checkout are not refundable. Some banks charge foreign transaction fees, whichDecorHome2DAY does not assume responsibility for.
When will my order be shipped?
Usually all the orders are shipped within 2 Days of placing your order. Delivery typically takes between 6-8 business days from the date of shipment. However, unforeseen circumstances may cause it to take longer.
How long will it take until I receive my order?
Shipping typically takes between 6-8 business days from the date of shipment. However, unforeseen circumstances may cause it to take longer.
What is your return policy?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return subject to the conditions provided on our Return & Cancellation page https://decorhome2day.com/pages/return-cancellation-policy
What is your exchange policy
We do not accept exchanges.
